
Choosing a Certified Chimney Sweep: What to Look For
When it comes to maintaining your home’s chimney system, choosing the right certified chimney sweep isn’t just about getting the job done – it’s about ensuring your family’s safety and
Keep your chimney clear and ready for use with our professional chimney sweeping service. Established in Cambridge in 1980, we sweep chimneys and flues for homes and suitable commercial properties across Cambridge and the surrounding area.
Our trained sweeps protect the working area, use equipment suited to the flue and appliance, remove soot and ordinary deposits, and leave the fireplace area clean. If we see signs of a blockage, excessive deposits or another concern while working, we will explain what we have found and advise you on an appropriate next step during the appointment.
A routine sweep is not the same as a structural chimney survey, appliance service or CCTV inspection. It cannot confirm the hidden condition of every part of the chimney or guarantee that the complete installation complies with current requirements. If closer investigation is needed, we may recommend a CCTV chimney survey or an appropriately qualified specialist.
We work with chimney and flue arrangements in homes and suitable commercial properties, including pubs, restaurants and colleges. These are generally domestic-style fireplaces and stoves installed in a commercial setting. We do not service large commercial or industrial chimney systems such as those used by hospitals or crematoriums.
The fireplaces, appliances and flues we work with include:
Please tell us the appliance type when booking. We do not service gas appliances or boilers. All gas appliances must be serviced by a Gas Safe registered engineer, and some must also be disconnected by one before we can sweep the flue. Other gas-appliance designs allow the flue to be swept without disconnection. We will explain what needs to be arranged for your appliance.
We can also service suitable wood-burning and multi-fuel stoves. This is a separate service and must be booked in advance.
This is a separate service and must be booked in advance.
HETAS recommends having a chimney swept at least once a year, depending on the appliance and fuel. Some chimneys need more frequent sweeping because of the fuel used, the amount the appliance is used, the manufacturer’s instructions or the condition of the flue.
The appropriate sweeping schedule depends on the fuel, appliance, use and condition of the flue. Your sweep can discuss this with you at the appointment once they have seen the installation and what is removed from the chimney. You should also follow relevant appliance instructions and check the terms of your home insurance rather than assuming that one interval applies to every property.
Regular sweeping helps to:
Insurance policies differ, so check your own policy for its sweeping frequency and maintenance requirements. When your chimney is safe to use, we provide a Guild of Master Chimney Sweeps sweeping certificate, which is accepted by insurance companies as evidence of professional sweeping.
Book sooner if smoke enters the room, the appliance draws poorly, you notice an unusual smell or debris falls into the fireplace. Stop using the appliance and seek appropriate advice if you suspect a blockage, chimney fire or carbon monoxide problem.
A routine appointment for one flue typically takes 20 to 40 minutes. The time depends on the access and what is found within the chimney, so some appointments take longer.
Read our step-by-step guide to what happens during a chimney sweep.
We work within approximately 20 miles of Cambridge, including homes and suitable commercial properties in Cambridge, Ely, Newmarket, Royston, Saffron Walden, St Ives, Huntingdon, St Neots and nearby villages. Availability depends on your postcode and route scheduling.
The fireplace or appliance opening is contained and professional vacuum equipment is used to control soot and debris. Although no chimney sweep should promise that no particle can ever escape, the process is designed to protect the room and leave the working area clean.
Not for every routine sweep. A CCTV survey may be recommended if there are signs of damage, a suspected obstruction, an installation concern or a question that cannot be answered through normal accessible checks.
Yes. A Guild of Master Chimney Sweeps sweeping certificate is issued only when the chimney is safe to use. If it is unsafe, we issue a warning notice. Always read any advisory notes on the certificate.
Yes. We can service a suitable stove during the same visit, but stove servicing is a separate service and must be booked in advance so that enough time is allocated for both the sweep and the service.
Appointments become particularly busy before and during the main heating season. Book in advance where possible, or contact us promptly if you have noticed smoke, poor draw, falling debris or another change in how the chimney is behaving.

When it comes to maintaining your home’s chimney system, choosing the right certified chimney sweep isn’t just about getting the job done – it’s about ensuring your family’s safety and

The frequency with which a chimney should be swept depends principally on the fuel being burned, how regularly the fireplace or appliance is used, and the way it is operated.